01
Partner-confirmedIdentity check
Shown as complete only after an approved identity workflow confirms its result. A signed-in account is not treated as verified identity.
Understand each safety check.
Identity, references and background checks tell you different things. Check what has actually been completed before choosing care.
Read the signal, not the symbol
Every status should answer one clear question.
A shield alone tells you very little. Nanny Gigs pairs each trust state with the action, scope and completion status it represents.
02
Counted separatelyReferences
A profile can show that references were added without implying that a criminal-record search or identity check was completed.
03
Status + scopeBackground check
Not started, requested and completed remain visibly different. Provider, date and scope belong beside any completed result when available.
What the product owns—and what a partner must confirm.
Clear boundaries prevent a polished interface from making a larger promise than the underlying process can support.
- General neighborhood before exact address
- Early conversation without exposing personal contact details
- Separate identity, reference and screening states
- Consent prompt before a screening request
- Identity-document and live-selfie result
- Background-screening scope and completion
- Provider-specific report availability and limitations
- Report a safety concern without signing in
- Any renewal or continuous-monitoring status
Partner-dependent checks are never presented as complete before a provider confirms them.
Practical, two-sided safety
Safer decisions require participation from both sides.
Platform signals help organize information. They do not replace a thoughtful interview, clear written expectations or attention to suspicious behavior.
Before welcoming someone into your home
- 01Keep early conversations in the app and avoid sharing an exact home address too soon.
- 02Interview carefully, contact references and understand the limits of any screening report.
- 03Agree on duties, schedule, pay and emergency expectations in writing before the first shift.
Before accepting a family or a job
- 01Be cautious with jobs offering payment before an interview or asking you to buy supplies.
- 02Never send money, gift cards or part of a deposited check to a prospective employer.
- 03Share identity documents only through an approved verification flow—not ordinary chat.
Independent resources
Important guidance should not depend on our marketing.
Use official sources for scam prevention, workplace rights and household-employer responsibilities.
Straight answers
Questions trust badges usually avoid.
These answers describe the intended Nanny Gigs trust model and its limits in plain language.
01Does a Nanny Gigs profile guarantee that someone is safe?+
No. No badge, reference or background check can guarantee safety. Nanny Gigs is designed to show separate facts clearly so families and nannies can combine them with interviews, reference calls and their own judgment.
02What does a completed identity check mean?+
It means an approved identity-verification workflow confirmed the identity result shown on the profile. It does not mean references or a background check were completed unless those signals say so separately.
03When does Nanny Gigs show an exact address or phone number?+
The matching experience begins with a general neighborhood. Exact addresses and personal contact details are not required for an initial match and should be shared only when both sides are ready.
04Are background checks always complete and accurate?+
No. Coverage can vary by jurisdiction and provider, and records can be incomplete or delayed. Any screening result should be one part of a broader hiring process, not a substitute for interviews and reference checks.
05Does Nanny Gigs publish customer ratings or testimonials?+
Only when they come from real users, reflect an actual experience and are shared with permission. Until then, the site uses inspectable product behavior instead of invented praise or marketplace numbers.
06What should I do if a job or conversation feels suspicious?+
Stop sharing information or money, preserve relevant messages and use the public safety-report form. If anyone may be in immediate danger, call 911 or the appropriate authority. The public form creates a human-review record but is not an emergency service.
Clarity before commitment